Cancelled Driving Test Refunds from the RSA
September 11th, 2021
“Just to confirm the current policy where a driving test is cancelled within 24 hours of the appointment time by the RSA the customer is entitled to claim compensation for the hire of the vehicle only for the purposes of the driving test.
They are also entitled to claim their net pay for their day off work. This claim must be accompanied by a paid invoice from the driving school and a copy of their pay-slip so that their net pay can be calculated.”
However, possibly as a response to pressure from the Unite ADI Union the RSA policy on compensation for cancelled tests seems to have been changed. There will be more details to follow.
The RSA have changed their stated policy again. We cannot accurately state the RSA procedure at present.